宾馆宾客调查问卷

宾馆宾客调查问卷

问:经济型酒店问卷调查
  1. 答:我在经济型酒店工作6年,几个上市品物亏牌的经济圆冲型酒店的客源来看,70年到80的占整个客源15%-30%左右,80-90是50%左右.现在90后占20%以上,特别是在7天连锁罩腔神这样的酒店
  2. 答:七天 如家 锦江之星
问:酒店的英文调查问卷
  1. 答:Which would you focus on?
    a)F&B b)Rooms c)Entertament
    What would you feel for the hotel outside style?
    a)unique b)the same style as inside c)colorful
    Which style you prefer?
    c)Chinese b)Euro c)fashion d)country-side
    which style would you prefer in the rooms?
    a)warmly b)unique c)luxury
    How do you feel about the hotel you stayed in ?
    a)temporary rooms b)warm like at home c)can show guest's style d)satisfied with guest special request
    which channel you made reservation from
    a)guest direct b)from govement c)from group pany direct e)reservation center f)agent direct
    which kind of restaurant is your favorite?
    a)Chinese restaurant b)Western restaurant
  2. 答:都是牛人啊, 千万别是网上翻的啊,那个非常的不准,郁闷
问:请你结合开放式提问和封闭式提问两种方式,设计一份宾客意见调查表。
  1. 答:开放式提问:
    请问您对XXX的服务和用餐有感觉怎么样,有什么建议吗?
    封闭式提问:
    请对以下项目给予评价(5份制)闭或旁
    服务质量、菜品(色、香、味、形、意)、上菜速度、服务员(仪表、服装、口气等)轿橡
    以表格和问卷调查形团伍式请顾客回答。
  2. 答:1加1干预是成功恩我如果vhrgtyusgwergyjdfhguerhguierghuhg
宾馆宾客调查问卷
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